Introduction/Content:

Welcome to the third thing in 12 Things SWKLS 2019 This month we’re going to be learning about Eventbrite.comEventbrite.com is an online event registration tool. Our office uses it for our workshop and board meeting registrations.  Other places use it for special events such as conferences, concerts, conventions, etc.  We’re going to be exploring the registrant part of using Eventbrite to help you learn how you can manage and edit your future registrations.  

In this lesson you will learn:

  • How to manage your eventbrite.com account
  • How to search for and register for events
  • How to edit, manage, and cancel registrations.
  • How to View Past Tickets/Registrations

The activities for this lesson are due April 30 at 11:59 pm central time and are worth 2 credit hours.  Estimated work time:  1-2 hours.

If you would rather complete an alternate topic, please go to the alternate topic page and pick one from the list.  You are also welcome to choose past topics or topics from the first round of Things.

If you get stuck and need help, please don’t hesitate to ask.

Exercises:  (Due April 30, 2019 at 11:59 pm CDT)

Tools you will need:

  • A computer with a browser.
    • A tablet or other internet enabled device will also work for most of these activities.
  • A valid work email address or personal email address
    • We recommend registering for work related accounts with your work email address.
    • If you are registering for personal events such as concerts, meetings, etc we recommend signing up for another account with your personal email address.
  • An Internet connection.

Activity 1: Manage your Eventbrite Account (10-15 min)

  1. Go to www.eventbrite.com
  2. Click on Sign In in the upper right corner and log in with your eventbrite.com account.
    1. The log in page can be a bit confusing. You will enter your email address and then click on Get Started. If you have an existing account, it will ask for your password. If you’re new, it will ask you to create an account.
    2. If you don’t have an account create one by clicking on Get Started. (We recommend using your work email address.)
    3. Once you’re logged in, hover your mouse in the upper right hand corner.   Click on Account Settings.
      1.  In here you can change your name, email address, etc.
      2. Check over your account information and make sure it’s correct.
      3. If anything needs updated, update it and click on Save at the bottom of the screen.  
      4. Note:  You don’t need to add any address or billing information.  Most of our events are free.  If we do charge a fee, we don’t use Eventbrite to collect registration fees so you shouldn’t need billing or address information in most cases.  

Activity 2:  Search for and Register for Events  (10-15 min)

  1. Go to www.eventbrite.com
  2. Search for events in your town and surrounding area.
    1. Hint:  use the main search function in the middle of the opening page.  
  3. Register for anything that may interest you.  
  4. Use the search function to find “SWKLS Eventbrite Practice” in Dodge City.  
  5. Register for the event. 
    1. This is a fake, practice event I created for this lesson.   I added things like lunch options, etc just so we can practice.  
    2. We’ll use this registration in the Activity 3.  
  6. Once you register you should be taken to a screen similar to the one below. 
  7. I would recommend unchecking the State in the Loop option.  You’re also welcome to click on Follow to follow SWKLS events.

    1. Following an organizer will send you notifications when the organizer posts new events.  
    2. You can manage your Following settings under your account at the top of the page. 
  8. Once you register, you will also receive an email confirmation. From links in that email, you can also do various things such as manage your registration, follow organizers, etc.  
  9. Close Eventbrite.  

Activity 3:  Edit, Manage, and Cancel registrations. (10-15 min)

  1.  Go to www.eventbrite.com and log in if you aren’t already.  
  2.  From the user menu click on Tickets.  (this is where your registrations will show up.)
  3. Click on SWKLS Eventbrite Practice in your list of events to edit it.  
  4. Click on edit. 
  5.  Pretend your plans changed or you made a mistake and need to change some of your order such as your lunch preferences, library, etc.  When you’re done, click on Save.  
    1. In the future you can use this option to edit your registrations if you make a mistake when registering for an event, your name changes, your plans change, etc.
    2. Note:  Some organizers may not allow you to edit your registration, but we usually leave this option on.  If you are not able to edit your registration and need it changed or cancelled, you will need to contact the event organizer. 
  6. Close Eventbrite and then go back in and find your ticket for the SWKLS Eventbrite Practice.  (you can do this eventbrite.com or through the registration email you received.)
  7. Cancel your registration for SWKLS Eventbrite Practice.  

Activity 4:  View Past Tickets (Registrations) (10-15 min)

  1.  Go back to www.eventbrite.com and sign in.  
  2. Go back to your tickets.  
  3.   If you scroll down a bit, you should see a link for “See past tickets”
  4. In this list you should be able to see your list of past events.  This could come in handy when looking for information from a past event or to double-check and see what SWKLS events you have attended.  If you click on the SWKLS events you can also drill down and see how many CE hours are affiliated with each.  


Activity 5:  Wrap-up

  1.  Post a comment below answering the following:
    1. What did you learn?
    2. What do you like and dislike about Eventbrite?  
    3. How do you see this helping you in the future?
  2. Reply to at least one other person’s comment below.
  3. Register for 12/2 Thing 3.  

 

26 thoughts on “12/2 Things SWKLS 2019: Thing 3

  • April 1, 2019 at 11:13 am
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    Eventbrite is easy to use! I do have a question… why isn’t my registration for the April 18th workshop showing up? When I go to the workshop, it shows I am registered but in my account under tickets, the only one showing up is the practice one.
    It’s fun to look at all the events in my area! I think I might have to do one or two 🙂
    It’s a great way to find events and register for them!

    Reply
    • April 2, 2019 at 9:26 am
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      I agree completely, Millie!

      Reply
    • April 2, 2019 at 9:41 am
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      Hey Millie,

      I went and looked at your registration for April 18th and it looks like you registered through Facebook. I never thought about it, but Eventbrite handles those registrations differently. It takes your email address from your Facebook account and registers you with that one instead. So, it won’t show up under your other account. To help with this in the future, there is a place when you’re checking out where you can change your email address (see this picture). If you change your email address to the email address you usually use on Eventbrite it should link it to your account. If you’d like, I can go in and edit your registration so it’s linked to your work email address instead and that should fix it. Let me know, and I’ll change it. I am so glad you asked this question! I never thought about this and I am sure others have had the same issue.

      Reply
      • April 2, 2019 at 2:43 pm
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        WOW! I never even gave that a thought!!! If you would fix that it would be awesome!! Leave it to me to find something we hadn’t figured out!! LOL!!! THANKS! Janelle!!

        Reply
        • April 8, 2019 at 2:39 pm
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          Hey, Millie! Someone has to find the bugs on things, your turn this time! That’s one thing about these 12 things I like, with so many of us doing them the obscure little bugs are brought to the front and we learn even more!

          Reply
    • April 2, 2019 at 5:03 pm
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      Also ran into that problem, I must have used Facebook login for past registrations. I tried to go in and change the email to my work email and it claims there’s already an account for it….. Great! Another password to find….

      Reply
    • April 5, 2019 at 12:42 pm
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      I agree with Millie it is easy to use. However, I’m wondering if you remembered to “Cancel” your registration for the SWKLS Eventbrite Practice, because at the time I did mine your name was still showing up?? ; )

      Reply
  • April 2, 2019 at 9:25 am
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    I hadn’t explored all the options available. It’s nice to know that you can look back at what you’ve attended.

    Reply
  • April 2, 2019 at 5:02 pm
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    Eventbrite is super easy to use, just not many in our area have ventured out to use it for registration!
    I disliked that it wouldn’t link your facebook and email account together so you can’t see the past events you’ve signed up for. I might consider using it for registration for our library events…. Don’t know how on board our patrons would be….

    Reply
    • April 8, 2019 at 2:32 pm
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      Suzie,

      It links via email address, so if you register via Facebook and change it to the same email address you usually use for your account, it should link it. At least it did for me. My Facebook account is setup with a personal email address, but I registered for an event and changed it to my work email address. Once I did that, it linked them. If this isn’t working for you, let me know. I tried it out to test it… but I may be missing something.

      Reply
    • April 18, 2019 at 4:00 pm
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      I agree Suzie! I think it is an easy tool to use and hopefully it gets out there to our local community’s more.

      Reply
  • April 5, 2019 at 12:35 pm
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    Since we’ve used Eventbrite to register for SWKLS events this was a fairly easy lesson, once I remembered my password. I then added it to my Last Pass vault 🙂 !
    I learned that I could go in and edit my account information and found out I was registered as “Greeley County Library” instead of me personally so I updated that information. I wasn’t able to locate any local events specific to Greeley County but saw numerous Garden City events, and even a few from Colorado. I am curious if this is something we could promote to our Community Development Office that they could use to advertise local events.?.? I can see how it would have come in handy for our “Instant Pot Class” to get a head count on participants. One thing I liked was the option to check past tickets and see when events were and the CE credits. One thing I didn’t like was that the “back button” always took me all the way back and I’d have to click past tickets each time to view the individual event’s credit hours instead of jsut scrolling to the next one.

    Reply
    • April 8, 2019 at 2:30 pm
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      Diana,

      Your Community Development Center could definitely use this. As an organizer, it’s a bit weird to wrap your head around at first, but it’s not too bad! They also have two account options that are free. You can point them to this site, to learn more: https://www.eventbrite.com/organizer/pricing. We are signed up as a Professional Account. With the Professional account you can do a bit more. If we were to accept payments we would have to pay a processing fee, which is part of why we don’t process payments through the site.

      Reply
    • April 24, 2019 at 3:59 pm
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      I saw the events listed in Garden City, as well. I might have to check them out. I lived in Colorado before coming to Kansas and was happy to see the events listed there. I just might have to call up a friend or two (in Colorado) and see if we can catch up at one of these events.

      Reply
  • April 8, 2019 at 2:36 pm
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    I liked that the site is easy to use. I learned that you can go back and see what you registered for and even go as far as getting CE hours! I can see using this for our movie nights to keep the numbers down. Not because I want to, but because there just isn’t a lot of room in the room we use to view them! I haven’t publicized them extensively for this reason. It would also be nice for other programs we offer so we can have an idea of how many are coming to have enough supplies, etc.

    Reply
    • April 8, 2019 at 3:39 pm
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      I also liked that you could see the number of CE hours for each event.

      Reply
  • April 8, 2019 at 3:38 pm
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    I like how easy Eventbrite is to use, I learned how to edit and cancel my registrations. Eventbrite would definitely be helpful when needing a headcount for big events.

    Reply
    • April 9, 2019 at 3:39 pm
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      I did like that part about being able to edit & cancel registrations too. I’ve signed up for SWKLS workshops before but didn’t know I could cancel if I needed to.

      Reply
  • April 9, 2019 at 3:26 pm
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    1. I learned how to check my current & past tickets.
    2. I like that it’s fairly easy to use. I like being able to check past events I attended. I haven’t set up any events yet so don’t know about using it that way.
    3. It provides an alternative to setting up a Facebook event. If we branch out into other types of social media Eventbrite might be an easier way to share an event to more platforms.

    Reply
    • April 17, 2019 at 10:55 am
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      I never thought about using it for sharing our libraries events, but that might be a option. I am just not sure if our patrons know about eventbright. Food for thought!

      Reply
  • April 11, 2019 at 5:07 pm
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    It’s fun to go see events happening out of town, especially when you’re planning to leave for the weekend and need ideas. I enjoyed going back to see the events I have registered for. It’s fairly simple to use, so that’s a plus.

    Reply
  • April 16, 2019 at 12:08 pm
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    That was fun! I learned how to cancel or change something if I need to and I didn’t know I could do that. I like the ease of using this program and it keeps track of my events for me. Thank you!

    Reply
  • April 17, 2019 at 10:51 am
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    1 . I learned how to navigate eventbrite better. I always just login, register for my event, and get out. It was nice to take a little time and find out what’s there.
    2. I think eventbrite’s great and easy to use. I love that we can check out our current and past tickets and look at CE hours. I also like that we can edit and cancel if we need to.
    Thank you Janelle this was a great Thing!!

    Reply
  • April 18, 2019 at 3:59 pm
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    1. I learned how to work through eventbrite a lot better. As stated above I did like others did and just registered and then exited.
    2. I like now knowing how to go in and cancel a registration or change it if need be. Dislike? I didn’t find anything to dislike about it.
    3. I see this helping me in the future by knowing now that I can follow SWKLS! I never knew that, so now I wont miss out on a thing. 🙂

    Reply
  • April 24, 2019 at 3:56 pm
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    1.) I hadn’t realized how extensive Evenbrite is with events. I figured it was strictly for inter-office business use. But, it covers such a variety of events on the community and individual interest levels, as well.
    2.) I did seem to have a little issue with signing in. As I began to type my email address there was the drop down which showed the full address. But, when I clicked on it I received the message that the address was incorrect. I tried this 3 times and each time the message came up. So, I just typed the entire address and it was accepted. Other than that I had no problems. I do like that you can cancel a registration. I had to cancel a couple of times last year and did not know about this option, so I had called Janelle to cancel for me.

    3.) Now, hopefully I won’t have to bother her if this situation comes up, in the future.

    Reply
  • April 25, 2019 at 11:53 am
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    What did you learn? I was surprised to see the number of commercial events listed.
    What do you like and dislike about Eventbrite? I liked that the number of events is rather impressive. I disliked that the event choices for some parts of Kansas are minimal, but that did not surprise me me.
    How do you see this helping you in the future? I most like the ability to track SWKLS events and registrations. One on occasion I bought merchandise through an offering on Eventbrite, but otherwise I have only used it for work purposes. I am contemplating using it for sign-ups and registrations at some time in the future.

    Reply

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