Introduction/Content:

Welcome to the first thing in 12 Things SWKLS 2019  This month we’re going to be learning about password managers. As a lot of you know password management can become quite stressful. Password managers are tools you can use to help you store, manage, and create unique passwords.

The activities for this lesson are due February 28, 2019 at 11:59 pm central time and are worth 2 credit hours.  Estimated work time:  1-2 hours.

If you would rather complete an alternate topic, please go to the alternate topic page and pick one from the list.  You are also welcome to choose past topics or topics from the first round of Things.

If you get stuck and need help, please don’t hesitate to ask. Using a password manager can be a little hard to get used to, so please call our office if you need help!

Exercises:  (Due February 28, 2019 at 11:59 pm CDT)

Tools you will need:

  • A computer with a browser.
    • A tablet or other internet enabled device will also work for most of these activities.
  • A valid work email address.  
  • An Internet connection.

Activity 1: (10-15 min)

  1. Read The Best Password Managers for 2019 from PCmag.com.
  2. Read The Best Free Password Managers for 2019.

Activity 2: (10-15 min)

  1. Our recommendation is to start by signing up for a free trial of LastPass.
  2. We also recommend keeping your work and personal passwords stored separately in different password manager accounts. You can use the same service, but we recommend using separate accounts. This way your personal information is kept separate and safe in case something should happen to you, you change jobs, you retire, or other events.
  3. Go to https://www.lastpass.com/ and click on How it Works at the top of the page.
  4. Read through how to use it “In the Browser”. Be sure to click on the multiple dots next to the “Explore our LastPass vault.” section.

Activity 3: (15-30 min)

  1. Follow the prompts to sign up for a free personal account. Note: For this exercise we suggest signing up with your work email address.
  2. Add the browser extension for LastPass. You should be prompted to do this right after signing up by clicking on Install LastPass.
    1. If you aren’t, or missed it this video tutorial should help.
    2. I recommend signing out of your vault and the extension when you’re not using it or if you’re sharing a computer.
  3. Use LastPass to generate a password for a new account or generate a new password to change on account. Note: If you want to change a password, make sure you actually go in and change the password for the service.
    1. Video on how to generate a new password.
  4. Add a few passwords to the LastPass Vault.
    1. Video on how to manage and add to the LastPass Vault.

Activity 4: (15-20 min)

  1. Use LastPass for a week to a few weeks and decide if you like it.
  2. If you like it, we suggest upgrading to the Premium Version for $2/month billed annually ($24/year).
  3. All LastPass paid versions can be compared on their pricing page.
    1. With the premium version you will have:
      1. Emergency access
        • Most important feature in case you forget your password or something happens to you.
      2. Sharing options
      3. Enhanced multi-factor authentication
      4. Encrypted file storage
  4. If you’re a larger library, there is also the option of signing up for LastPass Teams.
    1. $4 a user a month
    2. All LastPass paid versions can be compared on their pricing page.
    3. Please call our office and talk to Steve, Bernardo, or Janelle if you need help with this.

Activity 5: (5-10 min)

  1. Post a comment below answering the following:
    1. What you learned.
    2. What you liked and didn’t like about LastPass.
    3. Do you see yourself using LastPass in the future?
    4. Which version did you decide to use?
  2. Reply to at least one other person’s comment below.
  3. Register for 12/2 Thing 1.

43 thoughts on “12/2 Things SWKLS 2019: Thing 1

  • January 15, 2019 at 2:43 pm
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    I started a LastPass account for my work related passwords. I realized I don’t have as many passwords as I had originally thought. I added some accounts that are shared and realized I probably won’t be able to change those passwords for better strength because others wouldn’t be aware of change? Maybe I’m missing something?
    I like the ease of adding and changing passwords and love the little icons that come up for autofill on saved websites! So convenient! While looking around my account, it said this is just a free trial and it ends in 4 weeks. I thought this was a free version and wouldn’t have to upgrade to premium? Is this not the case? I doubt the library will pay for this so it probably won’t be used in the future.
    I personally would like to use this for my personal accounts because I am horrible at remembering passwords or having the same for multiple accounts.

    Reply
    • January 15, 2019 at 2:48 pm
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      Hey Jessica,

      To answer your first question about passwords, yes you’re right. You wouldn’t want to change those because the people you share them with wouldn’t be able to get in unless you notified them of the changes.

      To answer your other question about the free trial: When you sign up for a LastPass account it gives you the premium version free for 30 days. Once the trial is over, you will be downgraded to the free version. The free version is still ok to use, we just highly recommend upgrading to the premium paid version if you can. I am glad you asked this question. I will update the directions to make this more clear.

      I use LastPass for personal use and really like it, especially on my phone!

      Janelle

      Reply
      • February 26, 2019 at 4:22 pm
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        Janelle, why do you recommend upgrading to premium LastPass? What does it offer a nontechie like me that the free version doesn’t? Also, they must have raised the price, because when I looked just now it said $3 a month.

        Reply
        • February 27, 2019 at 8:50 am
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          The premium version gives you priority tech support (you get moved to the front of the support queue) and also emergency access if you can’t get into your vault (assures someone will always have access to your account) . You also get one-to-many sharing. I could see the one-to-many sharing being handy when sharing account information with family members. This page explains a bit more about what you get, https://lastpass.com/premium/payment?a=1. The emergency access is the main thing in case something happens to you or you can’t remember your main password.

          It looks like it has changed to $3/month. I will update it. Strangely enough, this page still says $2, but when you click on upgrade it changes to $3.

          Reply
  • January 15, 2019 at 4:10 pm
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    One of the things I learned is that last pass is really nice and convenient. There are several work passwords that I have saved on it and it is nice to not have to stop and take the time to enter in the passwords.
    The one thing that I dont like is that it is not compatible with Verso. And sometimes it feels like it is a little unneeded. At work. since i use the same passwords all the time, I am not likely to forget them. However, at home, it is much more useful for the website that you might only use once a month, or so.
    Yes I will. I will probably continue to use it at work since I have it set up already and since it does save time. Arguably, if we did not have our facebook page that is already set up, you could make a whole new facebook acount just for your library page and everyone you just sign into it with lastpass. As it is the only way I have to get to out Facebook page is through my own account.

    Reply
    • January 16, 2019 at 3:22 pm
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      Caleb,

      I use it a lot more personally than at work as well. I am still working on the VERSO issue.

      Yes, some of our libraries do set up a separate account just for the library page with a library email address and just log in that way. Some people argue that this is against Facebook’s terms of use, but that’s a whole other discussion. I always suggest that you always have more than one user setup as admins on a page just in case one of the accounts get compromised, you can’t get in for some reason, or a variety of other things happen.

      Reply
      • January 24, 2019 at 7:02 pm
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        I learned the hard way when I used Lastpass for Verso and after Janelle’s e-mail I see that you found out there was a problem. Deleting it out was easy but it still asks you every time if you want to add it. I will continue to play with it and add to it.

        Reply
          • February 25, 2019 at 5:16 pm
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            Thank you Ruby for the link to the video about turning the Verso prompt off. I wish it worked for Verso, due to the amount that I log off and on during the day.

    • January 21, 2019 at 1:32 pm
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      I didn’t even think about Facebook. We really should have it set up with our work gmail. It was probably just easy at the time to set it up with our personal account. This might be something we look at in the future.

      Reply
      • February 7, 2019 at 11:50 am
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        Facebook is one of my few password accounts. I used it for that and I’m going to try it for my online banking account and see if it helps me. My bank account never likes my passwords and it makes me change them every month. I can see this being a good thing.

        Reply
        • February 7, 2019 at 11:54 am
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          Stephanie, I didn’t think about the Facebook either! I’m ok with using my personal log in information, but if for some reason the library facebook page got hacked, I’m sure they could easily get into our personal accounts?!

          Reply
    • February 2, 2019 at 3:16 pm
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      I know it’s often suggested to have a passphrase and I tried that with LastPass. I have to say since it’s a phrase it’s unique enough to stand out in my mind that I hopefully won’t have too much trouble remembering ONE password from now on! I’m interested to see how it is with logging in on your phone…. Haven’t had that opportunity yet…

      Reply
      • February 28, 2019 at 11:10 pm
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        I am interested too. I haven’t tested LastPass with my phone either. I am sure it will be similar, but I am anxious to see how that will all work. I like the idea of LastPass for personal for that reason, I have started using a different email for logging into some new apps, especially on my Samsung tablet (everything else is Apple). I get confused when I have used what email/password combo when.

        Reply
  • January 16, 2019 at 2:44 pm
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    With the issue of using accounts for both personal and work – such as social media – is there a problem with having it listed in both LastPass accounts – your work and personal accounts?

    Reply
    • January 16, 2019 at 3:18 pm
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      Sara,

      I am so glad you asked this question! I would only put your Facebook password in your personal LastPass account since if it is your personal Facebook account. You never want to put your personal passwords in to a work managed password manager. In a sense, your work owns the LastPass account when you associate it with your work email address. It’s best to always keep those separate to protect yourself. I know it’s a fine line since you log in to that account to manage the library Facebook page, but it’s still yours and not the library’s so I would only add the personal Facebook account information into your personal LastPass account. When it comes time to log in to that account at work, I suggest manually entering the log in information, not saving it in the browser, and then always logging out when you’re done.

      Some of our libraries do have created separate work accounts for Facebook that are ONLY to manage their library pages and in that case I would put it in your work account. Please if this doesn’t make sense or you have more questions, let me know.

      Reply
  • January 23, 2019 at 10:02 am
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    I’ve used LastPass now for a while. With all of the shared sites that our staff uses, I’m not sure using it at work is wise. I have one site that I use exclusively, and it is in my LastPass. Also, it’s a bit annoying to have LastPass pop up every time I click into a website and ask if I want to add it. That being said, I think I will use it on a personal basis. I haven’t had time to open a personal account, but I will. My thought about that is if I have two LastPass accounts, might it get confusing as to which is the personal account and which is the individual? Would it be better to have two different products? Just a thought…

    Reply
    • January 24, 2019 at 6:47 pm
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      I used LastPass for a few of my accounts to see how I liked it. It is pretty easy to maneuver around and to add passwords. I liked how easy friendly it was to use but not being compatible to Verso is an issue. I added LastPass for Verso and what a nightmare that was and deleted it out was easy to do but it continues to ask every time I log on to verso or shareIt if I want to add LastPass.
      I will continue to use it and it seems like everyday I continue to add to the program.
      I will probably will use the free version for a while and then decide if it is worth the cost to upgrade.

      Reply
    • January 25, 2019 at 5:04 pm
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      I have used lastpass at home and I havnt had a problem having two accounts. The only major problem is trying to remember a second password but its still not to bad.

      Reply
      • February 4, 2019 at 9:28 am
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        Having two accounts is okay for me right now because they both have very different websites. I’m really like it taking you to the site and logging you in. my second accounts password is a easy phrase and that helps me to log right in.

        Reply
    • February 26, 2019 at 9:38 am
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      Or if you have two LastPass accounts, how do you store the ridiculously ridiculous passwords FOR the LastPass accounts?! The password I ended up creating just for my practice account is impossible to remember. If I ever lose THAT sticky note, I’m screwed.

      Reply
      • February 28, 2019 at 11:07 pm
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        This is a great tip to learn, I wondered if it would keep asking me on some of the sites I visit but don’t want to add.

        Reply
  • February 2, 2019 at 3:07 pm
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    I found out LastPass is a lot easier to maneuver than I initially thought. I like how you can log into LastPass and click on the site you need to go to and it automatically takes you to the site AND logs you in! Some sites have odd web addresses but aren’t special/frequented often enough to bookmark, like Brodart’s is shopbrodart.com and instead of me having to google them first, finding their website, finding (or play password roulette with) my log-in info, LastPass cuts down on that process! I do wish it worked with VERSO and ShareIT but I guess we can’t always have everything! Haha!
    I do believe I’ll continue using LastPass. It’ll be really interesting to see what the free version is like after the trial ends. I’ll wait to see if it’s still convenient enough to want to open a personal account.

    Reply
    • February 4, 2019 at 4:10 pm
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      We wish it worked with VERSO and ShareIT, too! I have my fingers crossed that it will work with the new version of VERSO. We shall see.

      Reply
    • February 5, 2019 at 2:58 pm
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      Also waiting to see if I will like/if the free version will be as convenient before opening a personal account

      Reply
  • February 4, 2019 at 9:23 am
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    1. What I learned from this lesson is my password are not real strong. So it was good to let me know that.
    2. I really like Last pass, to keep track of my passwords instead of writing them down somewhere. There wasn’t really anything that I have found yet that I don’t like but something could pop up later.
    3. I am really going to try to keep up to date on this because I have set one up for my personal passwords too. So far it is very easy to use and add passwords. I’ve added addresses and phone number also.
    4.I am just using the free version for now for the library and my personal account. I may later bump up to pay for the one for myself.
    This was a very good lesson and pretty easy to do it just took the time to set it up, and remembering to keep it all updated. But overall I think it is great to keep my password safer and make my life a little easier.

    Reply
  • February 5, 2019 at 2:54 pm
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    1. I learned that while my passwords are random they are not long enough to be a “strong” password.
    2. I like the security challenge feature it helps keep passwords strong and lets you know about duplicate passwords. I don’t know if I will like Last pass for work because most of the websites i use for work have shared passwords.
    3. I think I will use this for my personal accounts though as i have a lot more passwords to remember for that than work.
    4. I am using the free version.

    Reply
  • February 7, 2019 at 11:36 am
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    I did learn that as “tricky” as I think my passwords are, they aren’t as strong as I’d like them to be! That being said, I do like how it will help keep my passwords strong. I don’t think I will use it in the future as I don’t have too terribly many passwords to remember (for work), not at this point anyways. If I decide to use it in the future it would be for my personal information. I did use the free trial version, I will pay for this in the future if I decide to get it!

    Reply
  • February 7, 2019 at 11:47 am
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    I learned that LastPass is a tool that is way easier than I anticipated. I’m horrible with passwords at home but, not so much at work (because I do use the same password for everything!!) The more I learn about these I am going to try using LastPass for a while until I can really decide whether I like it. The more I do and the older I get I think this will become more handy for me. I will also recommend trying this to other people that haven’t tried a password manger. I’m for sure going to use the free version at this point.

    Reply
  • February 7, 2019 at 1:54 pm
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    1. 1. I learned a lot as I had no clue about password managers.
    2. After finally getting my account setup (it should not have been that hard but it was???) it seems pretty user friendly.
    3. I think I might like to try it out with my personal accounts as most of my library accounts are shared accounts so I couldn’t change the password for those.
    4. I used LastPass free version

    I think this will be really handy for my own personal use. But it will take a while to get all my sites and passwords put in…LOL!!!!

    Reply
    • February 27, 2019 at 4:49 pm
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      I agree with Millie. I may use this as an opportunity to reduce the number of unnecessary accounts I have to begin with, and priortitize what goes into a password keeper.

      Reply
  • February 7, 2019 at 1:56 pm
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    We have the same issue with our Library Facebook page…we access it through our own personal accounts. But really don’t want to set up a whole new account…can you just change the email and password to make a “new” unrelated to personal account facebook page?

    Reply
    • February 27, 2019 at 12:59 pm
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      Millie,

      Sorry, I missed this comment earlier. Some of our libraries have created a library Facebook account using a library related name and a library email address. This can be a bit problematic at times. Some of the libraries that have done this have had people add this account as a friend instead of liking the library Facebook page. It also can get confusing or they just end up not using it and using their personal accounts to administer the Facebook account anyway. It’s also against Facebook’s terms of use to create a Facebook account for a “fake” person. Usually, if you have at least two people on your Facebook account as admins you’re going to be ok if something happens to one of you or one of you can’t get into your Facebook account. There’s always that backup in there. If you have any more questions or if this didn’t make any sense, let me know.

      Reply
  • February 25, 2019 at 5:13 pm
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    I had a hard time with letting go o with keeping my passwords on a website. My trust with electronic devices isn’t so good. I still find it hard even after completing this assignment. What I learned is that my passwords are not very strong and I have used a few passwords on to many websites. What I like about LastPass: I can go to one place to change a password. I like the prompts, except for Verso. I learned that many people use LastPass for their personal phones.
    All in all I will continue to use the website in the future.

    Reply
  • February 26, 2019 at 9:34 am
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    1. What you learned.
    LastPass can generate passwords. This seems useful, but…(see response 2)…
    2. What you liked and didn’t like about LastPass.
    ….what if I’m not on my own computer or device? How do I remember X9*thlk$%73#4 is my password for Facebook? Maybe I haven’t worked with it enough, but I’m afraid it’ll be an easy way to get myself permanently locked out of all my accounts if LastPass goes under. I also share my Netflix and Hulu accounts, so I think LastPass would be a great way to mess up how easy that is. 😉
    3. Do you see yourself using LastPass in the future?
    Meh. I like the idea of it, but again, I am somewhat of a troglodyte when it comes to my devices and accounts.
    4. Which version did you decide to use?
    I worked with LastPass. It remains to be seen if I decide to get the paid version for my library computer.

    I’m not trying to be negative. I do appreciate what a password service can do for me. I am just resistant to some changes…and right now this is one of them!

    Reply
  • February 26, 2019 at 3:37 pm
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    1. I learned that I can learn to use a password manager 🙂 in spite of myself. I went into this with more than a little trepidation.
    2. I like the idea that I can learn one master password and have the manager remember the other passwords for me. I dislike that I’m having to get used to using yet another new thing. I’ll have to use it a while to get used to it. I wish there had been a video showing how to change a password on an existing account – all I saw was one on a new account.
    3. I’ve just started using LastPass on personal accounts, so I’m going to continue to pursue that. I have to do that at home when I have time to look up my existing passwords so I can change them.
    4. I’m using the free version. So far that seems sufficient.
    I know I need this. I have reused passwords way to often in an effort to remember them.

    Reply
    • February 27, 2019 at 8:44 am
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      Ginger,

      I had no doubt that you would do great! I had some trepidation when I started using one, too. But… with how many passwords I have, it’s been a lot of help!

      Reply
  • February 26, 2019 at 4:51 pm
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    1. I learned that a password manager can and will make life a little more simple if I don’t have to try and remember a bunch of passwords.
    2. I like the idea of having to remembering only one password. It will be extremely handy when I’m not at home and need access to a password that I can’t remember. I had a little trouble getting it to change my password for certain sights. I thought I had it changed it and then when I’d go to the security challenge it would not have saved it and my password strength was getting worse instead of better or else it was putting my password in the user id box?? ( Possibly an I D 10 T) error!! 😀
    3. I have not set it up on my personal accounts yet because all of my passwords are written down at home in a “secure location” haha, but do plan to now that I’m a little more familiar with it. I’m still a little wary of putting my bank info into a supposedly secure site but will use it with my other accounts.
    4. I haven’t decided if I will upgrade to the premium package or not. It depends on how much I continue to use it at home.

    Reply
  • February 27, 2019 at 4:46 pm
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    I liked that this was fairly simple and good for a maintaining a record of important passwords. I didn’t like looking up information other than the site/URL and password. I learned that I have passwords I won’t even bother to add to this manager, at least not right away, and will use it primarily for keeping important passwords secure. I like that this will enable a designated person to access this information if necessary. I will use the free version for now. but hope to expand my usage in the future.

    Reply
  • February 28, 2019 at 3:58 pm
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    I learned that some of my passwords are not secure. I like the idea of remembering of just remembering one master password. I will use this for my work accounts. I don’t think I will upgrade. I don’t think my board would want to pay for this service. I may open another account for my personal accounts. I appreciated the comment about keeping work and personal accounts separate.

    Reply
  • February 28, 2019 at 11:06 pm
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    1. I learned there are A LOT of different options for password managers. I assumed I would be quick to jump on the bandwagon, but found myself hesitant and intimidated.

    2. I like that LastPass was, for me, very easy to get started and implement. I haven’t been using it long, but I like that it asks when you put in your log in information in new sites whether you want to add it or not. What I didn’t like was just a learning curve on changing different browsers on the same laptop.

    3. I can see myself using LastPass for most of my work accounts. There are a few, payroll liabilities and taxes that I will likely keep all the information in a folder or locked file cabinet, just because I worry if for some reason I cannot access these accounts in a timely manner. Some are a bit difficult to reset the password. I would like to try it for my personal, would be much better than storing on a jump drive and in my “notes” on my phone (liability waiting to happen!).

    4. I am still testing the waters, but will upgrade to the version recommended by you for both work and personal.

    Reply
  • March 7, 2019 at 3:47 pm
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    1. I found out that Lastpass was pretty easy to use, I was hesitant in trying it because for the most part my personal computer does a pretty good job at saving my passwords but I was pleasantly surprised at how easy and convenient it was to use.
    2. I liked that you could also save credit cards and bank account information, I love to shop online so this would definitely make it easier to do this 😉 . What I didn’t like was setting up the password for Lastpass, it had to be more than 12 characters and for me the longer the password the easier it is to forget.
    3. I see myself using Lastpass in the future but I think I would use it more for personal use than for work.
    4. I used the free version, I think that the features it includes are still helpful.

    Reply

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